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Cancel or Edit an Order

If you need to change an item’s color, size, quantity, or delivery address— simply cancel your original order and place a new one. You can cancel your order within 90 minutes of placing it.

If you miss the 90 minute window and your items do not work out, you may return your items for store credit.

Please note that a return handling fee applies. This fee covers the cost of shipping the items back to us and the labor cost of inspecting the item.

To start a return please visit this link

International orders: please contact shop@itsovertime.com for return instructions

Please look for and click a button that says "Edit or Cancel Order" on your order confirmation page (right after you place an order) or at the bottom of your order confirmation email (check your Inbox, Promotions and Spam folders), click Cancel on the next step.

Please see an example below:

 

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