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Returns or exchanges are accepted within 30 days from the purchase date. Items must be new, unworn, and include original tags.
We will be offering an extended return period for the holiday season. From November 1st through December 15th, all purchases will be eligible for returns through January 31, 2025, giving you more time to exchange or return items.
Returns will be refunded as store credit, matching the original purchase amount with no adjustments. Store credit is sent by email.
You can exchange items with a handling fee of $4.95 payable upon return submission. New orders will be shipped once the return is processed. Please allow 24 to 48 hours to receive confirmation of your new order.
*Any discount given on the item/order will not be honored if you are exchanging for a different item or color.
To start a return or exchange please visit this link
International orders: please contact shop@itsovertime.com for return instructions