For U.S. Customers:
If you’re not satisfied with your purchase, you may return or exchange your items within 30 days of purchase. Items must be new, unused, and in original condition with tags attached. All returns are issued as store credit and do not incur a return fee.
To start a return please visit our return portal here: overtime.loopreturns.com
Exchanges:
To qualify for an exchange, items must be new, unworn, and in original condition with tags attached. Exchanges must be initiated within 30 days of purchase and are subject to a $2.95 handling fee.
Once your return is completed (shipped back), a new exchange order will be created. Please allow 24–48 hours after the return is processed to receive confirmation of your new order.
For International Customers:
You may return your items within 30 days of purchase. For more information, please contact us at shop@itsovertime.com.