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WITH THE HAT TO MATCH
- City Reapers Embroidered logo on the front
- OTE logo on the left
- Red under brim and snap
Return policy
Return policy
For U.S. Customers:
If you’re not satisfied with your purchase, you may return or exchange eligible items within 30 days of purchase. Items must be new, unworn, and in their original condition with tags attached. Returns are issued as store credit, and a $10 handling fee will apply unless Checkout+ was purchased at checkout.
To start a return please visit our return portal here: overtime.loopreturns.com
Exchanges:
To qualify for an exchange, items must be new, unworn, and in original condition with tags attached. Exchanges must be initiated within 30 days of purchase.
Once your return is completed (shipped back), a new exchange order will be created. Please allow 24–48 hours after the return is processed to receive confirmation of your new order.
For International Customers:
You may return your items within 30 days of purchase. For more information, please contact us at shop@itsovertime.com.
Shipping
Shipping
We offer Standard and Expedited shipping for U.S. customers, and Standard shipping for international customers.
U.S. Standard shipping takes 3–5 business days and costs $11.95. Orders over $95 qualify for free Standard shipping. Expedited shipping takes 2–3 business days and costs $19.95.
International Standard shipping takes 5–10 business days, depending on the destination, and costs $19.95. Orders over $145 qualify for free international shipping. While we ship worldwide, some shipping restrictions may apply based on location.
All orders ship within 1–3 business days, though this may vary based on order volume.