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WITH THE HAT TO MATCH
- Cold Hearts Embroidered logo on the front
- OTE logo on the left
- Blue under brim and snap
Return policy
Return policy
Eligible orders placed between November 1 and December 16 may be returned or exchanges through January 31.
U.S. Customers
- Items must be unworn, in original condition, and have tags attached.
- All returns are issued as store credit.
- A $10 handling fee applies unless Checkout+ was purchased at checkout.
- Exchanges are processed once your return is received. Please allow 24–48 hours for your new order confirmation.
Start your return or exchange at overtime.loopreturns.com.
International Customers
Returns must be initiated within 30 days of purchase. For assistance, contact shop@itsovertime.com.
Please note: Final sale items are not eligible for returns or exchanges.
Shipping
Shipping
Orders typically ship within 3 business days. Once tracking is received, please allow 24–48 hours for a delivery date to appear. Delivery times may vary based on order volume and destination.
U.S. Standard: 3–5 business days | $11.95 (Free over $95)
U.S. Expedited: 2–3 business days | $19.95
International Standard: 5–10 business days | $19.95 (Free over $145)
Holiday Shipping Note: Tracking updates may take longer than usual during the holiday season.